{"id":7969,"date":"2023-07-11T10:58:09","date_gmt":"2023-07-11T10:58:09","guid":{"rendered":"https:\/\/www.infinitivehost.com\/knowledge-base\/?p=7969"},"modified":"2023-07-11T10:58:14","modified_gmt":"2023-07-11T10:58:14","slug":"how-to-check-the-status-of-your-tickets-in-infinitive-host-client-area","status":"publish","type":"post","link":"https:\/\/www.infinitivehost.com\/knowledge-base\/how-to-check-the-status-of-your-tickets-in-infinitive-host-client-area\/","title":{"rendered":"How to Check the Status of your Tickets in Infinitive Host Client Area?"},"content":{"rendered":"<div class='epvc-post-count'><span class='epvc-eye'><\/span>  <span class=\"epvc-count\"> 1,932<\/span><span class='epvc-label'> Views<\/span><\/div>\n<p>Here at Infinitive Host, our goal is to provide you the finest hosting service available. We know how important it is for you to maintain track of your support tickets so that we can address any problems as quickly as possible. In this tutorial, you will learn how to quickly and simply monitor the status of your tickets in the Infinitive Host client area. This will ensure that your inquiries are handled in a timely manner and that you are kept apprised of their progression. This guide will help you make the most of our support resources, whether you&#8217;re a new or existing customer.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Steps to check the status of your tickets in&nbsp; Infinitive Host Client Area.<\/h2>\n\n\n\n<p>Step 1 &#8211; Go to Infinitive Host Website-<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img fetchpriority=\"high\" decoding=\"async\" width=\"1024\" height=\"285\" src=\"https:\/\/www.infinitivehost.com\/knowledge-base\/wp-content\/uploads\/2023\/07\/image-13-1024x285.png\" alt=\"How to Check the Status of your Tickets in Infinitive Host Client Area?\n\" class=\"wp-image-7970\" srcset=\"https:\/\/www.infinitivehost.com\/knowledge-base\/wp-content\/uploads\/2023\/07\/image-13-1024x285.png 1024w, https:\/\/www.infinitivehost.com\/knowledge-base\/wp-content\/uploads\/2023\/07\/image-13-300x84.png 300w, https:\/\/www.infinitivehost.com\/knowledge-base\/wp-content\/uploads\/2023\/07\/image-13-768x214.png 768w, https:\/\/www.infinitivehost.com\/knowledge-base\/wp-content\/uploads\/2023\/07\/image-13.png 1171w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>Step 2 \u2013 Click on the Client login then Login to Infinitive Host Client Area.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1024\" height=\"522\" src=\"https:\/\/www.infinitivehost.com\/knowledge-base\/wp-content\/uploads\/2023\/07\/image-14-1024x522.png\" alt=\"How to Check the Status of your Tickets in Infinitive Host Client Area?\" class=\"wp-image-7971\" srcset=\"https:\/\/www.infinitivehost.com\/knowledge-base\/wp-content\/uploads\/2023\/07\/image-14-1024x522.png 1024w, https:\/\/www.infinitivehost.com\/knowledge-base\/wp-content\/uploads\/2023\/07\/image-14-300x153.png 300w, https:\/\/www.infinitivehost.com\/knowledge-base\/wp-content\/uploads\/2023\/07\/image-14-768x391.png 768w, https:\/\/www.infinitivehost.com\/knowledge-base\/wp-content\/uploads\/2023\/07\/image-14.png 1203w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>Step 3 \u2013 You can either click on Active Tickets from the client main area&nbsp;<\/p>\n\n\n\n<p>dashboard or go to support option from the Click on my tickets.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"872\" height=\"353\" src=\"https:\/\/www.infinitivehost.com\/knowledge-base\/wp-content\/uploads\/2023\/07\/1.png\" alt=\"How to Check the Status of your Tickets in Infinitive Host Client Area?\" class=\"wp-image-7972\" srcset=\"https:\/\/www.infinitivehost.com\/knowledge-base\/wp-content\/uploads\/2023\/07\/1.png 872w, https:\/\/www.infinitivehost.com\/knowledge-base\/wp-content\/uploads\/2023\/07\/1-300x121.png 300w, https:\/\/www.infinitivehost.com\/knowledge-base\/wp-content\/uploads\/2023\/07\/1-768x311.png 768w\" sizes=\"(max-width: 872px) 100vw, 872px\" \/><\/figure>\n\n\n\n<p>#Note \u2013 In the status column,you can see the status of all your tickets.<\/p>\n\n\n\n<p>#That\u2019s how you can check the status of your tickets in the Infinitive Host&nbsp; &nbsp; Client Area.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>1,932 Views Here at Infinitive Host, our goal is to provide you the finest hosting service available. We know how important it is for you to maintain track of your support tickets so that we can address any problems as quickly as possible. In this tutorial, you will learn how to quickly and simply monitor [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"categories":[74],"tags":[],"class_list":["post-7969","post","type-post","status-publish","format-standard","hentry","category-infinitivehost-client-area"],"_links":{"self":[{"href":"https:\/\/www.infinitivehost.com\/knowledge-base\/wp-json\/wp\/v2\/posts\/7969","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.infinitivehost.com\/knowledge-base\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.infinitivehost.com\/knowledge-base\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.infinitivehost.com\/knowledge-base\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.infinitivehost.com\/knowledge-base\/wp-json\/wp\/v2\/comments?post=7969"}],"version-history":[{"count":1,"href":"https:\/\/www.infinitivehost.com\/knowledge-base\/wp-json\/wp\/v2\/posts\/7969\/revisions"}],"predecessor-version":[{"id":7973,"href":"https:\/\/www.infinitivehost.com\/knowledge-base\/wp-json\/wp\/v2\/posts\/7969\/revisions\/7973"}],"wp:attachment":[{"href":"https:\/\/www.infinitivehost.com\/knowledge-base\/wp-json\/wp\/v2\/media?parent=7969"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.infinitivehost.com\/knowledge-base\/wp-json\/wp\/v2\/categories?post=7969"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.infinitivehost.com\/knowledge-base\/wp-json\/wp\/v2\/tags?post=7969"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}